Associate Professor |School of Business Research Group
Qiao-Chu He joined the SUSTech Buisness School in 2019. His main research area is operations management, and in particular, service and information systems. Applications domains include smart-cities OM, innovative marketplace, socially responsible and sustainable operations. His major research methodologies include games with incomplete information, stochastic models, applied optimization.
Personal Profile
Employment History:
2018-2019 Visiting Assistant Professor Hong Kong University of Science and Technology
2016-2019 Assistant Professor University of North Carolina, Charlotte, USA
2015 Data Scientist @WalmartLabs, Sunnyvale, USA
2014 Research Intern Schlumberger-Doll Research, Boston, USA
Education:
2011-2016 Ph.D. in Operations Research, University of California, Berkeley, USA
2007-2011 B.Eng., Tsinghua University, Beijing
Research
Operations Management
Teaching
At SUSTech:
2019 Fall Mathematical Foundations for FinTech
2019 Fall Data-Driver Service Operations Management
At HKUST:
IEDA 4130 Simulation, Instructor
IEDA 3302 E-Commerce Technology and Applications
IEDA 4410 Data-Driven Supply Chain Management, Instructor
IEDA 4200 Design of Logistics and Production Systems, Instructor
At University of North Carolina, Charlotte:
SEGR 3105 Computational Method for Engineers II (Data Analytics in R), Instructor
SEGR 2105 Computational Method for Engineers I (Java Programming and Algorithms), Instructor
At University of California, Berkeley:
IEOR 252 Service Operation Management (Graduate), Teaching Assistant
IEOR 241 Data Analysis and Risk Management (Graduate), Graduate Student Instructor
IEOR 263 Applied Stochastic Process (Ph.D. Course), Graduate Student Instructor
IEOR 267 Queueing Theory (Ph.D. Course), Teaching Assistant
IEOR 172 Probability Theory (Undergraduate), Graduate Student Instructor
IEOR 268 Applied Dynamic Programming (Graduate), Teaching Assistant
Publications Read More
Journal Publications:
Smart-Cities Operations Research and Innovative Marketplace
"Service Operations for Mixed Autonomous Paradigm: Lane Design and Subsidy", with Lan Lu, Zheng Zhu and Pengfei Guo.
"Integrated Design of Unmanned Aerial Mobility Network: A Data-Driven Risk-Averse Approach," with Wenjuan Hou, Tao Fang and Zhi Pei. Submitted and available at: http://arxiv.org/abs/2004.13000
"Strategic Customer Recommendations in Online Service Platform," with Ailing Xu, Wei You and Xiang Zhong. Submitted and available at: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3583397
"Beyond Rebalancing: Crowd-Sourcing and Geo-Fencing for Shared-Mobility Systems," with Tiantian Nie, Yun Yang and Zuo-Jun Shen. Under revision at Production and Operations Management. New version available at SSRN: https://ssrn.com/abstract=3293022
"Competitive Spatial Pricing for Urban Parking Systems: Network Structures and Asymmetric Information," with Yuguang Wu and Xin Wang. Available at SSRN: https://ssrn.com/abstract=3293159
Qiao-Chu He, Ying-Ju Chen, and Rhonda Righter. “Learning with projection effects in service operations systems.” Production and Operations Management, accepted.
Aditya Prakash, Qiao-Chu He and Xiang Zhong. “Incentive-driven readmission management with patients facing compliance barriers." IIE Transactions on Healthcare Systems Engineering, accepted.
Qiao-Chu He, and Ying-Ju Chen. “Revenue-maximizing pricing and scheduling strategies in service systems with flexible customers." Operations Research Letters 46, no. 1 (2018): 134-137.
Qiao-Chu He, and Ying-Ju Chen. "Dynamic pricing of electronic products with consumer reviews." Omega, the International Journal of Management Science (2017).
Qiao-Chu He. “Virtual items trade in online social games." International Journal of Production Economics 187 (2017): 1-14.
“On-demand service delivery under asymmetric information: priority pricing, market selections and horizontal substitutions," with Xiaoshuai Fan, Ying-Ju Chen and Hai Yang. Submitted.
“On-demand ride-sourcing services acting as both complement and substitution to public transits", with Jintao Ke, Zheng Zhu and Hai Yang. Submitted.
"Coopetition between public transit and ride-souring services", with Zheng Zhu, Ailing Xu and Hai Yang. Submitted.
“Strategic Communications for E-Consults in Primary-Specialty Care Referrals ," with Ailing Xu, Aditya Prakash and Xiang Zhong. Submitted.
“Dynamic Re-balancing Strategy in Free-Float Bicycle Sharing Systems: Orbit Queues and Two-Sided Matching." With Zhi Pei and et. al., submitted.
Socially Responsible and Sustainable/Global Operations
Qiao-Chu He, Ying-Ju Chen and Zuo-Jun Shen. “On the formation of producers’ information-sharing coalitions,” Production and Operations Management (2018).
“Smart Energy Storage Management via Information System Design”, with Yun Yang, Lingquan Bai and Baosen Zhang. Energy economics (2020).
Qiao-Chu He and Tao Hong. “Integrated facility location and production scheduling in multi-generation energy systems." Operations Research Letters 46, no. 1 (2018): 153-157.
“A better buy-one-give-one business model,” with Pi-Ying Yen, Ying-Ju Chen.Naval Research Logistics (2020).
“Mitigating poverty through solar panels adoption under public-private partnership,” with Zhuo Feng and Guangrui Ma. Submitted.
“Selling investment goods in developing economies with present-biased consumers,” with Ying-Ju Chen and Zuo-Jun Shen. Working paper.
"To Renegotiate or Not in Global Infrastructure Projects? The Impact of Loss Aversion," with Zhuo Feng and Yiwen Zhang. Submitted and available at:https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3583286
“Poverty Mitigation via Solar Panel Adoption: Smart Contracts and Targeted Subsidy Design,” with Qiaozhen Guo and et al., summitted.
Data Analytics
“Difficulty-Aware Embedding of Complementary Networks". Submitted.
Implicit regularization via Hadamard product over-parametrization in high-dimensional linear regression, submitted . [arXiv]
Yang, Yun, Qiaochu He, and Xiaolin Hu. "A compact neural network for training support vector machines." Neurocomputing 86 (2012): 193-198.
Zhang et al. "A study on the method for cleaning and repairing the probe vehicle data." IEEE Transactions on Intelligent Transportation Systems 14, no. 1 (2013): 419-427.
Lab members Read More
Join us
Research Assistant Professor/Research Fellow /Postdoc Scholar Positions in Business School (FEBA), Southern University of Science and Technology (SUSTech), China
FEBA invites applications for young fellows, in management science, operations management, supply chain management, information systems, marketing, organization, strategy, business analytics/intelligence, and FinTech, etc.. Applicants from statistics, computer sciences, information technology, and other business related areas are also welcome. FEBA also welcomes established or young faculty to apply for visiting assistant/ associate/full professor positions. Applicants should be a promising or established scholar with a doctoral degree (or close to completion) from an established university. The appointee will be expected to (i) publish research papers in top-tier journals in related fields, and (ii) have ability to teach postgraduate and undergraduate courses. Salary will be competitive, commensurate with qualifications and experience. There are additional allowances provided by Shenzhen city or Guangdong province for eligible appointees. Research Fellow can be transferred to tenure track faculty based on performance. The terms mentioned herein are for reference only and are subject to update in due time.
Initial Inquiry/Screening
A full up-to-date C.V. and copies of one representative research publication should be sent to the Search and Appointment Committee of FEBA, SUSTech [email: heqc at sustech.edu.cn]. Only shortlisted candidates will be notified for further interview.
FEBA Profile
FEBA is fast-growing with four divisions including Applied Economics and Finance, Management Engineering & Information Systems, Business Administration, and Public Policy and Administration. SUSTech (including FEBA) offers Master and Doctor programs as well as joint Master and Doctor programs collaborating with top-tier international research universities of the world, including HEC Paris, UBC (University of British Columbia, Canada), Warwick Business School (UK), University of Queensland (UQ, Australia), Fox Business School of Temple University (USA), National University of Singapore (NUS, Singapore), HKUST, etc. FEBA has reached a strategic partnership with HEC Paris that has been ranked the best business school in France and among the top in the world. HEC Alumni has been ranked by The Economist as the 2nd most powerful business school alumni network in the world.
Contact Us
Contact Address
528 Taizhou Building
Office Phone
heqc@sustech.edu.cn