Associate Professor |School of Business

Qiao-Chu He joined the SUSTech Buisness School in 2019. His main research area is operations management, and in particular, service and information systems. Applications domains include smart-cities, innovative marketplace, socially responsible and sustainable operations. His major research methodologies include games with incomplete information, stochastic models, applied optimization.

Personal Profile

Employment History:
2018-2019 Visiting Assistant Professor Hong Kong University of Science and Technology
2016-2019 Assistant Professor University of North Carolina, Charlotte, USA
2015 Data Scientist @WalmartLabs, Sunnyvale, USA
2014 Research Intern Schlumberger-Doll Research, Boston, USA


2011-2016 Ph.D. in Operations Research, University of California, Berkeley, USA
2007-2011 B.Eng., Tsinghua University, Beijing


Operations Management


Publications Read More

Journal Publications:

Smart-Cities OM and Innovative Marketplace

"Beyond Rebalancing: Crowd-Sourcing and Geo-Fencing for Shared-Mobility Systems," with Tiantian Nie, and Zuo-Jun Shen. New version available at SSRN:

"Competitive Spatial Pricing for Urban Parking Systems: Network Structures and Asymmetric Information," with Yuguang Wu and Xin Wang. Available at SSRN:

Qiao-Chu He, Ying-Ju Chen, and Rhonda Righter. “Learning with projection effects in service operations systems.” Production and Operations Management, under minor revision.

Aditya Prakash, Qiao-Chu He and Xiang Zhong. “Incentive-driven readmission management with patients facing compliance barriers." IIE Transactions on Healthcare Systems Engineering, accepted.

Qiao-Chu He, and Ying-Ju Chen. “Revenue-maximizing pricing and scheduling strategies in service systems with flexible customers." Operations Research Letters 46, no. 1 (2018): 134-137.

Qiao-Chu He, and Ying-Ju Chen. "Dynamic pricing of electronic products with consumer reviews." Omega, the International Journal of Management Science (2017).

Qiao-Chu He. “Virtual items trade in online social games." International Journal of Production Economics 187 (2017): 1-14.

“On-demand service delivery under asymmetric information: priority pricing, market selections and horizontal substitutions," with Xiaoshuai Fan and Ying-Ju Chen. Service science, under revisions.

“E-consulting in service operations systems for chronic disease," with Aditya Prakash and Xiang Zhong. Work in progress.

Socially Responsible and Sustainable/Global Operations

Qiao-Chu He, Ying-Ju Chen and Zuo-Jun Shen. “On the formation of producers’ information-sharing coalitions,” Production and Operations Management (2018).

Qiao-Chu He and Tao Hong. “Integrated facility location and production scheduling in multi-generation energy systems." Operations Research Letters 46, no. 1 (2018): 153-157.

“Selling investment goods in developing economies with present-biased consumers,” with Ying-Ju Chen and Zuo-Jun Shen. To be submitted.

“Information management for decentralized energy storages under market uncertainties”. Under revisions, Energy Economics.

“A better buy-one-give-one business model,” with Pi-Ying Yen, Ying-Ju Chen. Submitted.

"To Renegotiate or Not in Global Infrastructure Projects? The Impact of Loss Aversion," with Zhuo Feng and Yiwen Zhang. Submitted.

“Mitigating poverty through solar panels adoption under public-private partnership,” with Zhuo Feng and Guangrui Ma. R&R at Naval Research Logistics.

Data Analytics

“Implicit regularization via Hadamard product over-parametrization in high-dimensional linear regression”, submitted. [arXiv]

Yang, Yun, Qiaochu He, and Xiaolin Hu. "A compact neural network for training support vector machines." Neurocomputing 86 (2012): 193-198.

Zhang et al. "A study on the method for cleaning and repairing the probe vehicle data." IEEE Transactions on Intelligent Transportation Systems 14, no. 1 (2013): 419-427.

Lab members Read More

Join us

Name of College: School of Business


Masters and Doctorate Degree Programs

Business Intelligence and Big Data Management(affiliated to the Math Department’s Masters and Doctorate Programs)



The school currently has 11 faculty members in the department of Information Systems and Management Engineering (ISME) (Finance department has its own introduction)

1 Distinguished Professor honored by the Ministry of Education of China

1 National Distinguished Expert

3 Shenzhen Peacock Talents

1 National High-level Talents

10 Overseas Returned Professors

More than 30% of faculty are international faculty members with overseas citizenship.

100% have overseas PhD or overseas full-time working experience

9 Graduated from Top 50 Universities of the world (based on QS/Times ranking)




Founded in October 2018, the School of Business of the Southern University of Science and Technology is an elite business school with a strategic vision and a strong emphasis on innovation, open-mindedness, international impact, and interdisciplinary research. The School of Business offers master’s & doctoral programs “Business Intelligence and Big Data Management” as well as non-degree programs at the executive level.

All of the faculty members of the School of Business have international backgrounds with frontier business research. 9 out of 11 faculty members graduated from the top 50 universities of the world based on QS/Times ranking. In the past two years, faculty members have published more than 20 journal articles in top-tier business journals, including UTD journals, such as Management Science, Production and Operations Management, Operations Research, Journal of Management Information System, and JAIS.

The School of Business aims to cultivate interdisciplinary talents with technical and analytical skills to meet the demand of the digital economy and Internet industry in the Great Bay Area, especially in Shenzhen. The School of Business works closely with leading companies to provide plenty of opportunities for students to enhance practical skills. Besides, the School of Business collaborates with top international business schools such as HEC-Paris to envision students with global perspectives and study experience.


Read More

Contact Us

Contact Address

528 Taizhou Building

Office Phone


Copyright © 2018 All Rights Reserved.